Privacy Policy

Effective Date: June 30th 2026

This Privacy Policy explains how USTX Traders INC, doing business as Fast Fiber USA (“Fast Fiber USA,” “Company,” “we,” “us,” or “our”), collects, uses, shares, and protects personal information when you visit FastFiberUSA.com, submit a form, call us, text us, email us, interact with our advertisements, or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Company Information

Company Name: USTX Traders INC
Website: FastFiberUSA.com
Phone: +1 888 662 9120
Email: contact@ustxtraders.com
Address: 9950 Westpark Drive, STE 326, Houston, Texas 77063

Fast Fiber USA helps customers compare available internet, fiber, cable, wireless, satellite, and related connectivity services from third-party providers. We may help customers check service availability, compare plan options, request quotes, and submit service inquiries.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you visit our website, complete a form, request a quote, call us, text us, email us, respond to an advertisement, or otherwise communicate with us.

The information we collect may include:

Full name
Phone number
Email address
Service address
Mailing address
ZIP code
Current internet provider
Desired internet speed or plan
Preferred installation date or availability
Communication preferences
Information submitted through website forms
Information submitted through Facebook, Instagram, Google, or other lead forms
Call notes, inquiry details, and customer support notes
Order or service request information
Any other information you choose to provide

We may also collect limited technical information when you visit our website, such as browser type, device type, IP address, pages visited, time spent on the website, referral source, and general website activity..

3. How We Collect Information

We may collect information through the following methods:

Website contact forms
Quote request forms
Online lead forms
Facebook and Instagram lead forms
Google advertisements or lead forms
Phone calls
Text messages
Email communications
Chat or messaging tools
Customer service interactions
Cookies and similar tracking technologies
Referral sources or marketing partners
Third-party service providers used to operate our website and communication systems

4. How We Use Your Information

We use the information we collect to provide, improve, and manage our services.

We may use your information to:

Respond to your internet service inquiry
Check plan availability at your service address
Compare internet service options
Contact you about available plans, pricing, installation, and promotions
Help submit or coordinate service requests
Communicate with you by phone, text message, email, or other channels
Follow up on incomplete inquiries
Provide customer support
Confirm order or appointment details
Send reminders or service-related updates
Improve website performance and user experience
Analyze advertising and lead generation performance
Maintain business records
Comply with legal, regulatory, or contractual obligations
Prevent fraud, misuse, or unauthorized activity

5. Customer Consent to Contact

By submitting your information through our website, advertisements, online forms, social media forms, phone calls, text messages, or other communication methods, you authorize Fast Fiber USA, USTX Traders INC, and our representatives to contact you regarding your inquiry.

We may contact you by:

Phone call
Text message
Email
Voicemail
Online message
Other reasonable communication methods

These communications may include information about internet service availability, plan options, pricing, installation, order status, appointment reminders, customer service, and related offers.

You confirm that the contact information you provide is accurate and that you are authorized to provide it.

6. SMS/Text Messaging Privacy

If you provide your mobile phone number and opt in to receive text messages, you consent to receive SMS or MMS messages from Fast Fiber USA related to your inquiry or services.

Text messages may include:

Responses to your internet service request
Plan availability updates
Quote or pricing information
Appointment reminders
Installation updates
Order status messages
Customer support messages
Follow-up messages regarding your request
Promotional or marketing messages, where permitted by law

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. After you reply STOP, we may send one final confirmation message confirming that you have been unsubscribed.

For assistance, reply HELP or contact us at:

Phone: +1 888 662 9120
Email: contact@ustxtraders.com
Website: FastFiberUSA.com

Mobile opt-in information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

7. How We Share Information

We may share your information only as necessary to provide services, respond to your inquiry, operate our business, or comply with applicable laws.

We may share information with:

Internet service providers
Authorized dealers or service partners
Installation or order support partners
Customer service providers
Website hosting providers
CRM and lead management platforms
Email and SMS communication platforms
Payment or billing processors, if applicable
Marketing and advertising platforms
Analytics providers
Legal, compliance, or regulatory authorities when required

We do not sell personal information for money.

We do not share mobile opt-in data or SMS consent with third parties or affiliates for marketing or promotional purposes.

8. Third-Party Internet Providers

Fast Fiber USA may assist customers with services offered by third-party internet service providers. If you choose to proceed with a provider, your information may be shared with that provider or its authorized representatives to check availability, process your request, confirm eligibility, schedule installation, or complete an order.

Third-party providers have their own privacy policies, terms, conditions, billing practices, and data handling procedures. We are not responsible for the privacy practices of third-party providers.

You should review the privacy policy and terms of any provider before purchasing or activating service.

9. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to improve website functionality, measure traffic, understand user behavior, and improve advertising performance.

These technologies may collect information such as:

Browser type
Device type
IP address
Pages visited
Time spent on pages
Referral source
Ad interactions
General website activity

We may use this information to improve our website, measure campaign performance, and provide a better user experience.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.

10. Advertising and Marketing

We may use your information to provide relevant marketing communications, follow-ups, and service-related offers.

We may advertise through platforms such as:

Google
Facebook
Instagram
Other digital advertising platforms

If you submit information through a social media or advertising platform, your information may also be governed by that platform’s privacy policy.

You may opt out of marketing emails by using the unsubscribe instructions in the email or by contacting us directly at contact@ustxtraders.com.

You may opt out of SMS messages by replying STOP.

11. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, loss, misuse, or alteration.

However, no website, internet transmission, storage system, or communication method is completely secure. We cannot guarantee absolute security of your information.

You are responsible for ensuring that any information you submit is accurate and that you use secure devices and networks when communicating with us.

12. Data Retention

We may retain personal information for as long as necessary to:

Respond to your inquiry
Provide services
Maintain customer support records
Manage business operations
Comply with legal obligations
Resolve disputes
Enforce agreements
Maintain marketing and communication records where permitted

When information is no longer needed, we may delete, anonymize, or securely store it in accordance with our business practices and legal requirements.

13. Your Privacy Choices

You may contact us to request that we update, correct, or delete certain personal information, subject to legal, contractual, and business recordkeeping requirements.

You may also:

Opt out of SMS messages by replying STOP
Request help by replying HELP
Unsubscribe from marketing emails
Ask us to update incorrect contact information
Request that we stop contacting you for marketing purposes

To make a request, contact us at:

Email: contact@ustxtraders.com
Phone: +1 888 662 9120

14. Do Not Track Signals

Some browsers may send “Do Not Track” signals. Our website may not respond to all Do Not Track signals because there is currently no uniform industry standard for how such signals should be interpreted.

You may control certain tracking preferences through your browser settings, cookie settings, or advertising platform settings.

15. Children’s Privacy

Our website and services are intended for adults and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

16. Third-Party Links

Our website may contain links to third-party websites, provider websites, partner pages, payment pages, or promotional offer pages.

We are not responsible for the privacy practices, content, security, policies, or practices of third-party websites. Visiting third-party websites is at your own risk.

17. California and State Privacy Rights

Depending on your state of residence, you may have additional privacy rights under applicable state privacy laws. These may include the right to request access, correction, deletion, or information about how your personal information is used or shared.

If you believe you have privacy rights under your state’s law and would like to submit a request, please contact us at:

Email: contact@ustxtraders.com
Phone: +1 888 662 9120

We may need to verify your identity before processing certain privacy requests.

18. No Sale of Personal Information

Fast Fiber USA does not sell personal information for money.

We may share information with service providers, business partners, or internet service providers as necessary to respond to your inquiry, check service availability, process service requests, operate our website, or provide customer support.

Mobile opt-in data and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

20. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

USTX Traders INC
Address: 9950 Westpark Drive, STE 326, Houston, Texas 77063
Phone: +1 888 662 9120
Email: contact@ustxtraders.com
Website: FastFiberUSA.com